Refund policy

  • Cancellations

    Once an order is confirmed, we are unable to cancel or make any changes to the order. If you’d like to add products, please place a new order and leave us a note so we can ship them together!

  • Return and Refund

    Due to the nature of our product, we cannot accept returns. However, if you are a.) not happy with a product or b.) have received an incorrect or damaged order.

    However, if you have received a wrong item against your order or received a damaged product, you may register your complaint with us within 24 hours of receiving shipment, with proper videos and images of the product received by you on info@7bazaari.com or call us at +91 7065777897 (working days, Monday through Saturday, 10 AM to 5 PM) for return of the product. Any complaint received beyond 24 hours of the receipt of shipment by you shall not be eligible for any return, and /or refund as it shall be deemed that you have forfeited its right. If the value of the wrong item is less than the value of your original order, you shall be eligible for a refund of the excess amount charged. If the value of wrong item is more than the value of your original order, we shall not assign the difference amount.

    The complaint must include the following particulars:

    • Your name
    • Date of purchase
    • Order number
    • Items to be refunded
    • The reason for the return

    If your complaint is found to be genuine, you shall be eligible for a complete refund, which shall be processed by us within 10 days of the reverse pick-up of the product from the consumer. The product returned by the consumer should be in its original condition. All returns are to be made with a complete original packaging box/carton/wrappers/pouch, without which the pick-up person shall not be obliged to accept the returns from you.

    In the case of pickup, company is not liable for any damages to the product after delivery to the customer.

    The acceptance of the return and refund request is subject to verification and checks by us on the complaint of the consumer. All refunds shall be reversed in the same manner (net banking, pay wallets) as they were received by us. Refunds shall take at least 7 days to be reflected back into your account.

    We reserve our right to refuse the return if, upon due verification, the complaint is not found to be a genuine one. You may feel free to contact our consumer support team at +91 7065777897 at info@7bazaari.com. in case of any clarification on our return and refund process.